Terms of Service

These Terms of Service (“Terms”) are an agreement between you and GATTUNE LABS (CNPJ 36.500.035/0001-37) (“dotby”, “we”, “us”) for use of dotby at dotby.app and go.dotby.app, including the iOS and Android companion apps (the “Service”). By creating an account or using the Service, you agree to these Terms. If you are using dotby on behalf of an organization, you confirm you have authority to bind that organization.

1. The Service

dotby is a project and task tracker. The Service includes a Free plan with published limits and an optional Pro plan, as described at dotby.app/pricing. We may add, change, or remove features with reasonable notice. These Terms describe only functionality that is live in production. They do not cover in-product AI, mobile in-app purchases, or push notifications.

2. Your account

You are responsible for your account, for keeping your credentials secure, and for all activity under your account. You must give accurate information and be at least 16 years old (or the age of digital majority where you live). Notify us promptly of any unauthorized use. Sign-in is provided by Clerk. On the web you may use Google, Apple, email code, password, or a passkey. In the iOS and Android apps you may use Apple, Google, email code, or password.

3. Acceptable use

You agree not to:

• break the law or infringe anyone’s rights using the Service;
• upload malware, or attempt to breach, probe, or disrupt the Service or its infrastructure;
• reverse engineer, scrape, or resell the Service except as the law expressly permits;
• send spam or harassing content, or use dotby to store or distribute illegal material;
• misuse other users’ data or exceed the access your role grants you.

We may suspend or limit accounts that put the Service or other users at risk.

4. Your content

You own your content. You and your organization retain all rights to the tasks, comments, files, and other content you put into dotby (“Your Content”). We claim no ownership of it.License to us. You grant us a worldwide, non-exclusive, royalty-free license to host, store, copy, transmit, display, and process Your Content solely to operate and provide the Service to you and your workspace. This license ends when you delete the content or close your account, except for copies retained in backups for a limited period or as required by law.Responsibility. You are responsible for Your Content and for having the rights to use it in dotby.

5. Fees and payment

The Free plan is free of charge, with the limits published at dotby.app/pricing (including member, project, storage, and creative-tool caps). No credit card is required to start on Free.Optional Pro plans are billed per seat through Stripe on the web product. Current pricing, the 14-day Pro trial, annual billing, taxes, and cancellation are shown at checkout and at dotby.app/pricing. Fees are stated exclusive of taxes unless noted. Except where required by law, paid fees are non-refundable. Upgrades take effect immediately; downgrades apply at the end of the billing period. If a Pro trial ends and you do not subscribe, the workspace returns to Free limits; we do not delete your data for that reason.The iOS and Android companion apps do not sell subscriptions or in-app purchases. Paid plans, if you choose them, are purchased on the web.

6. Our intellectual property

The Service itself — the software, design, brand, and dotby name and logos — belongs to us and our licensors. These Terms do not grant you any right to our IP except the limited right to use the Service as intended.

7. Third-party services

dotby uses third-party services to operate: Clerk (sign-in), Stripe (web payments), Cloudflare and Convex (hosting and data), and Resend (transactional email). A workspace administrator may optionally connect Slack on the web; Slack is not part of the iOS or Android apps. Your use of those third-party services is also governed by their own terms and privacy policies. We are not responsible for them.

8. Termination

You may stop using dotby and delete your account at any time from Profile in the web app or the iOS and Android apps. We may suspend or terminate your access if you breach these Terms or if required by law. On termination, your right to use the Service ends; sections that by their nature should survive (ownership, disclaimers, liability, governing law) survive. Workspace content owned by an organization remains under that organization’s control.

9. Disclaimers

To the fullest extent permitted by law, the Service is provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure. Nothing in these Terms limits rights that cannot be limited under applicable consumer-protection law.

10. Limitation of liability

To the fullest extent permitted by law, dotby will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or data. Our total liability arising out of or relating to the Service will not exceed the greater of the total you paid us for the Service in the 12 months before the event giving rise to the claim or R$500. Nothing in these Terms limits liability that cannot be limited under applicable law, including under the Código de Defesa do Consumidor, EU consumer rules, or US state consumer law where they apply.

11. Governing law and forum

These Terms are governed by the laws of the Federative Republic of Brazil. Disputes will be resolved by the courts of Uberlândia, State of Minas Gerais (MG), Brazil, except where mandatory consumer-protection rules give you the right to your own local forum.

12. Mobile applications

The iOS and Android apps are companions to the web Service. They do not include in-app purchases, advertising, push notifications, or in-product AI. Camera and photo-library access is used only when you attach a file. Sign in with Apple is offered on those apps alongside Google and email sign-in.

13. Changes to these Terms

We may update these Terms as the Service evolves. If we make material changes, we will notify you by email or an in-app notice before they take effect. Continuing to use the Service after changes take effect means you accept the updated Terms.

14. Contact

GATTUNE LABS — CNPJ 36.500.035/0001-37
Av. dos Vinhedos, 70, Sala 202 (2º andar) — Karaíba, Uberlândia/MG, CEP 38.411-217, Brazil
Email: legal@dotby.app